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If you have a question or need assistance from an Alura technician, please fill out the form and a representative will reply to you shortly. Our support box is monitored during normal business hours of 8AM-5PM ET, Monday through Friday.

For emergencies call 844.558.7200 and press option #9.

1000 Germantown Pike, Suite C4 - Plymouth Meeting, PA 19462 Contact Alura

Network Monitoring & Maintenance

Our eyes never close and our ears are always listening 24/7/365...

At Alura Business Solutions, we pledge that our Managed IT Services are on the same level as that of Fortune 100 companies. Our network monitoring and maintenance are world-class.

Our programs are dedicated to bringing you a full-time IT staff even if you don’t have the resources or space onsite to support one, or are looking to outsource your existing IT department. Our full maintenance programs feature complete access to our technical resources 24/7/365. When utilized to their fullest abilities, they provide a great return on investment.

For a flat monthly fee each client receives world-class monitoring and maintenance that will ensure your network functions efficiently and effectively. We are well-versed with:

  • Servers
  • Workstations
  • Routers
  • Switches
  • Firewalls
  • Mobile Devices
  • and much more

With our managed IT service programs you can expect us to provide remote monitoring for all your networking devices, patches and updates. Additionally, our Managed Services provide management of all workstations and servers and access to skilled engineers and technical resources at anytime, 24/7/365. 

Our Network Monitoring Services will carefully log any events with our state of the art ticketing and monitoring system and sends them directly to Alura’s Network Operations Center (NOC).

Check out these two great services included with our Managed Services Solutions— NetAlert and NetAudit. These services are perfect for clients that don’t possess an IT staff or are looking to supplement their current department. We can handle problems on or off-site and we respect that many smaller businesses have constraints on their budgets.


NetAlert is Alura’s award-winning Remote Monitoring and Management software. It monitors network devices 24 hours a day, reporting back to our NOC whenever there is an issue. Additionally, the service provides patch management and notifications for workstations and servers, as well as mobility management for the growing number of mobile devices in the workforce.

NetAlert will save your company significant amounts of time, including downtime related to server issues, as our preventative maintenance systems stop problems before they even start. Our helpdesk is there to service our clientele whenever the need may arise.

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Alura Business Solutions offers comprehensive auditing through our NetAudit features. This service allows us to take “snapshots” of your network in order to troubleshoot them in an indepth audit. Our experts often find threats that have been overlooked by others.

Alura’s engineers work hand-in-hand with NetAudit tools to review all facets of network security, and then provide our clients with comprehensive security assessment reports. These reports cover your vulnerabilities and also provide recommendations on efficiently and strategically fixing them.

We are recognized throughout America as a Certified Information Systems Auditor. Our professionals provide government certifications verifying that your systems meet at least the minimum standards of all government security requirements, depending on what level you require or desire. This covers a vast array of agencies, including the FTC, SEC, FFIEC, PCI, HIPAA, ITAR, FACTA, ISO, FCC and more. Along with our security solutions will come invaluable disaster protection, as our off-site technology is military grade and extremely secure in the unfortunate occurrence of any disaster by man or nature.

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For more information on NetAlert, NetAudit or any of our other Monitoring and Maintenance Services, please call us today at 844.558.7200 and ask to speak with an Alura Representative. We look forward to working with you.

Our Partners

  • AYC Media
  • AVG
  • Cisco
  • Dell
  • VMware Partner
  • Intronis
  • StorageCraft
  • Sonicwall
  • NetApp
  • GFI
  • Microsoft Partner
  • Microsoft SBS
  • Munilogic
  • WorldDox


  • BBB
  • GPCC
  • Philly100
  • LGBT Top Company
  • PA Costars
  • CRN NExt Gen 250
  • PBJ 40 Under 40
  • PBJ Top IT Pro 2015