Sales and Services 844-558-7200

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If you have a question or need assistance from an Alura technician, please fill out the form and a representative will reply to you shortly. Our support box is monitored during normal business hours of 8AM-5PM ET, Monday through Friday.


For emergencies call 844.558.7200 and press option #9.

1000 Germantown Pike, Suite C4 - Plymouth Meeting, PA 19462

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Services Overview

We Are Alura Business Solutions

Carrier Solutions

Alura’s Carrier Solutions bring our clients to the next level of performance and competition.

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Bandwidth Solutions

Alura will help you find the best solution possible for your internet requirements, whether your business has hundreds of employees, or if you have one or multiple locations. Our organization works in conjunction with world class telecom partners, based in Philadelphia, PA, who works together with a wide variety of major providers, both locally and nationwide.

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Phone Solutions

Alura will modernize your entire phone system and voice needs, whether you are ready to move to the Cloud or still want to maintain a premise based system. We have partnered up with top providers of phone services in America to provide you with reliable options at affordable prices. Our comprehensive phone services include virtual call centers, auto attendants, voicemail, dial-by-name directories, ring groups and much more. Get your phone systems up to date and see how large corporations are benefitting from advanced phone solutions.

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Wiring Solutions

Alura’s team provides staff that possesses a vast array of knowledge in cabling related to data, fiber, phone lines and more. We will accommodate your unique requirements by providing numerous wiring services.

These services accommodate CAT 3, 5, 5e and 6 Cabling, Fiber Optic Cabling, Premise Based Cabling, Low Voltage Wiring, Data/Phone Drops and professionally structured cabling. Let our managed IT consultants bring the “3S” philosophy to your front doorstep with our managed IT consulting and contracting regarding all network-related wired infrastructure. This is just another way Alura can give you peace of mind.

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Client Access

Alura provides all the necessary online access our clients could possibly desire to make their lives easier. We guarantee convenient, seamless online access to various systems, based on the desire of our client. Our versatile services offer professionally managed environments, but we will also provide a self-serve one for clients with a little more know-how. Anyone working with us is always free to contact us, regardless of the situation. We will consult you on the best option.

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IT Solutions

We wouldn’t be the Managed IT Consulting firm that we are today without comprehensive, effective and competitive IT solutions and services. Our top-notch and 100% insourced staff will not only bring you to the new millennium, it will provide ease of access and peace of mind to both your employees and your clientele.

Alura’s CEO, Jason Derstine was providing consulting to clients years before he conceived Alura Business Solutions. Since 2005, he has grown Alura Business Solutions into a team and family of industry professionals and development specialists, serving a wide variety and broad spectrum of businesses, networks and individuals.

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A Detailed Outline of our Managed IT Consulting Services


We were founded in 2005 with the mission of creating convenient managed IT services for small to medium sized businesses that need a competitive and efficient IT department and other technological services. Our CEO, Jason Derstine prides himself on offering quality Fortune-100 level managed-IT services at affordable rates. Please, check out what we bring to the table, and find out what Alura has to suit your business’ custom needs.

We are both IT consultants and business specialists. We value our clients as part of the Alura family and we will see to it that your job gets done in the fashion that you need it completed. We have extensive testimonials and case studies to attest to this fact on our website. We operate on the unique philosophy of “3S”, which is Service, Support and Solutions. We not only provide managed IT consulting, we will walk you through the process and troubleshoot points of failure with you, as well as offer the solutions you need to bring your IT systems up to the level of a Fortune 100 company so you do not need to worry about IT at the end of the day.

Hosted Solutions

Web Hosting, Cirrus, MXShield and Hosted Exchange

Our hosting at Alura is guaranteed to be convenient, dedicated and secure. We offer much more than just web hosting, although our web hosting program is extensive, offering backups and storage, monitoring, security and software centered on high level data centers featuring advanced engineering and design. As businesses become increasingly more reliant on their web presence, we place high importance on the reliability and security of our customer’s web presence. With thousands of web hosting companies and given the rise of hacks and threats on various web platforms, choosing a professional hosting company should not be done lightly.

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Alura’s team pledges to bring you service, support and solutions for your valued business. Aside from web hosting our MXShield hosted solution will provide you with solutions regarding all of your internal e-mail system, whether Cloud or Premise based. This includes remote mail scanning, e-mail server monitoring and primary function upkeep in the unfortunate event of a crisis. Additional archiving and encryption services complement MXShield for regulatory compliancy and peace of mind.

We also offer Hosted Exchange for all of our clients. This includes Microsoft Exchange 2010 and 2013. With this comes our reliable EXCloud services, which offer convenient server migrations, advanced confidentiality and security, unlimited storage and more. Our multimillion dollar server infrastructure is more than capable. This service also comes with a myriad of add-ons and applications, and features a 99.999% uptime service-level agreement.

Finally, our Cirrus remote cloud backup will ensure effective and secure offsite backup for all of your confidential information and consumer records. We designed Cirrus with data storage and personal data protection in mind. Likewise, you can retrieve the data from any of your related work systems at any time, backup data to the Cirrus cloud as often as you like, with no storage limitations or metered charges. This is just another way Alura offers business Support, Service and Solutions: Our “Three S Approach.”

 

Managed Solutions

Alura uniquely offers a turnkey approach to all implementations in your business involving technology, whether it’s servers, software, workstations or telecommunications infrastructure. This means that you can relax while Alura installs, configures and implements all of your managed IT software and hardware, and when it’s complete you can begin immediate use, while knowing we are proactively monitoring all of your systems 24/7/365.

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Our managed solutions offer a wide variety of options in monitoring and maintenance. All of our managed services include 24/7/365 technical support and resources from our skilled, 100% insourced engineering and support teams. Likewise, we provide remote monitoring, server and workstation management, patch monitoring and implementation and network device monitoring, including monitoring and logging of both authorized and any attempted unauthorized access.

Expect a new level of convenience with Alura’s Managed IT solutions and services. With our help, you can budget and control your consultation fees, avoid unplanned expenses on projects and labor with technology changes and updates and free your organization and staff from many complicated technology decisions. With Alura you can expect to enjoy more network services experienced by Fortune 100 companies with inclusive access, worry-free contact with us, your consultants, and finally, environmentally friendly and complimentary disposal of all your old technology. Based on the exact need of any member of our client family, we have various plans related to consultation and support.

Count on our “3S” approach to provide you with great support, service and solutions. We will consistently work to improve your IT systems proactively. Alura will utilize all at their disposal to work efficiently with you on all issues. We’ll also provide upgrades, scheduled maintenance and stable operating environments without timely meetings and boring staff discussions, though sometimes they are necessary.

 

Security Solutions

With the security of our clients in mind, Alura created the NetAudit system, which will assess your vulnerabilities and enhance your asset protection, along with the safety and security of all other information.

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Our in-depth auditing experts will review the security of your network and provide you with a comprehensive security assessment report. This will include your vulnerabilities as well as our recommendations to secure all of your systems. We provide prioritized risk response and an executive task summary to expedite the elimination and reduction of security related tasking.

Alura Business Solutions is nationally-recognized as a Certified Information Systems Auditor. We will offer you government certification verifying that your systems have met at least the government’s minimum security requirements. This includes a wide variety of government agencies like FTC, SEC, FFIEC, HIPAA, PCI, FACTA, ITAR and more. With this security also comes the convenience of disaster protection, as our secure off-site technology will preserve your assets and information in the unfortunate event of a disaster.

Using the 3S approach of Support, Service and Solutions, our audit report will offer you several things, including summaries of hardware inventory, site devices, Software Inventory, Windows Licensing, Server and Workstation Health and Network Services. Likewise, we will provide you with an in-depth Windows Security Audit that will identify all of your current security vulnerabilities including outdated versions, weak passwords and vulnerabilities to your firewall(s). For any questions about network setup or security call our support team at 844.558.7200

Our Partners

  • AYC Media
  • AVG
  • Cisco
  • Dell
  • VMware Partner
  • Intronis
  • Mimecast
  • StorageCraft
  • Sonicwall
  • Aerohive
  • NetApp
  • GFI
  • Microsoft Partner
  • Microsoft SBS
  • Munilogic
  • WorldDox

Recognition

  • BBB
  • GPCC
  • Philly100
  • SmartCEO Future 50
  • Inc 5000
  • LGBT Top Company
  • CRN MSP 500
  • LVB Fastest Growing Company
  • PA Costars
  • CRN NExt Gen 250
  • USAAB
  • PBJ 40 Under 40
  • PBJ Top IT Pro 2015